Who We Insure

Insurance for Shelters & Transitional Housing

Shelters run around the clock, often in older buildings, with volunteers doing work that paid staff would do anywhere else. Property, people and constant activity is where coverage most often turns out to be thin.

Who This Is For

Organizations
like yours.

Emergency shelters

Transitional housing programs

Domestic violence shelters

Homeless services

Youth shelters

Winter and seasonal shelters

The Specifics

What actually goes
wrong here.

01

Continuous occupancy

A building occupied twenty-four hours a day carries a different property and premises profile than an office, and often sits in older housing stock.

02

Resident safety and privacy

Domestic violence and youth shelters in particular carry confidentiality obligations where a breach has consequences well beyond the ordinary.

03

Volunteers doing core work

Much of the day-to-day operation depends on volunteers, which affects liability, injury coverage and how the organization is protected.

What We'd Place

The coverages this
usually calls for.

Every organization is different — this is the usual starting point, not a fixed list.

Property

General Liability

Abuse & Molestation

Volunteer Accident

Workers' Compensation

Management Liability

How We Work

We read the contract
before we quote it.

Since 1986 we have placed coverage for the organizations that care for people across California — nonprofit and for-profit alike. That means reading the funding contract, the lease and the program description before we go to market, so the policy matches how you actually operate.

We also include free unlimited access to HR specialists, and we don’t charge a broker fee with most of our insurance programs.

Questions

Questions we
get asked.

It can affect both the premium and the terms, and it makes ordinance-or-law coverage worth discussing — that is what pays the extra cost of rebuilding to current code.
Not automatically under workers’ compensation, since volunteers usually are not employees. A volunteer accident policy is designed for that.
Cyber liability covers breach response. For a domestic violence program in particular, this is worth taking seriously.
Housing, Food & Community Support

Related organizations
we insure.

Food Banks & Meal Programs

Community Development

Tell us what you do.

Most organizations we insure do more than one thing. Tell us how yours actually runs and we’ll tell you what you need.